Frequently Asked Questions

We accept children from 6 months to 12 years of age. Our programs are designed for infants (6–18 months), toddlers (18 months–3 years), preschoolers (3–5 years), and school-age children for before/after school care.

Yes! We provide healthy, balanced meals and snacks daily, including morning snack, lunch, and afternoon snack. All meals follow Canada's Food Guide and accommodate allergies and dietary restrictions. Menus are shared weekly with families.

Full day 7.30-5.30. Half day: 7.30-12.30 or 12.30-5.30.

We take allergies very seriously. During enrollment, we collect detailed allergy information including symptoms and treatment plans. Our facility maintains allergy-aware practices, and all staff are trained in allergy response protocols including EpiPen administration.

Absolutely! We encourage families to visit and see our environment firsthand. You can schedule a tour by calling us at 647-404-7742 or through our contact form. Tours are typically available Monday through Friday during operating hours.

Payment $50 for full day. $30 for half day, weekend: $70 or $7/hour. Extra hours pay: $6/hour and $5 for late pick up after 15 minutes. We do not provide subsidy.

We require a minimum of 4 weeks written notice for withdrawal. The registration fee is non-refundable. Please refer to our parent agreement for complete details on our cancellation and withdrawal policies.

Our lead educator holds a background in Registered Early Childhood Education and is an Ontario Certified Teacher with special education training. All staff maintain current First Aid & CPR certification, Food Handler's certification, and have completed Police Vulnerable Sector Checks.

For the health and safety of all children, sick children cannot attend care. If your child becomes ill during the day, you will be contacted for immediate pickup. Children must be symptom-free for 24 hours before returning. Full payment is required for sick days.

Our program is guided by Ontario's "How Does Learning Happen?" framework. We follow a play-based learning approach that focuses on four foundational conditions: Belonging, Well-being, Engagement, and Expression. Every activity is intentionally designed to support holistic development.